DELIVERY OF PIANOS & ORDERS VIA INTERNET INTERNET

Your orders in our expert hands!



THE TRANSPORT OF YOUR UPRIGHT PIANO AND GRAND PIANO IN FRANCE

Our pianos are rigorously prepared in store, before any transport: our Technicians carry out all the stages of technical preparation and tuning on each instrument. This phase requires several hours of passionate work (1/2 day minimum and up to several days when necessary), which are an integral part of our pre-sales service and allow you to appreciate the musicality of our pianos in store and at home.

We carry out the transport of your upright piano, grand piano or digital piano with our piano transport specialists.

Indeed, the transport of acoustic piano - from 180kg to 900kg - is a profession of specialists ("Piano carriers").

The experience of our teams, their technique and the handling equipment will guarantee a delivery of your piano in the best conditions. Transport on the ground floor, on floors by stairs, by freight elevator, or in difficult access, we are committed to offering you the most appropriate professional solutions.

Your instrument is of quality : it deserves to be handled by professionals who will preserve its integrity, as well as that of your interior. Your piano has value, you will win by investing in quality transport!

In order to limit the impact of transport on the environment and to provide you with a solution at the best quality / price ratio, we mainly organize your delivery by geographical groupage.

CAUTION In case of transport by non-professionals : your instrument may lose its warranty, it may be irreparably damaged aesthetically, mechanically and amateur carriers may be injured (back, hands and feet). To avoid this, at Pianos Schaeffer you will always find a suitable professional solution!

CAUTION  A transport of your piano by a Pianoplan type machine can damage your stairs and floor. It is your responsibility to refuse this type of transport. In addition to the weight of your piano (about 220 kg) is added that of the machine (315 kg): have you checked that your floor is able to support such loads per m2 ? In case of damage, it will be difficult for insurance companies to pay for the damage. You have the right to refuse to allow a "small tank" to enter your living room!

INTERNATIONAL DELIVERY OF PIANOS (LUXEMBOURG, BELGIUM, GERMANY, UNITED KINGDOM, ITALY, SPAIN ...)

When you choose a piano, on our website or in one of our stores, transport is provided by our experts in Luxembourg, France, Belgium, Germany and also beyond.

If necessary, your piano is stored in our specific, secure and temperature-controlled warehouses. Thus, we ensure a transit in the best conditions, even if it requires several days.

Our transporters are among the best in their business: the transport of upright pianos and grand pianos!

In order to limit the impact of transport on the environment and to provide you with a solution with the best quality / price ratio, we organize your delivery by groupage according to the possibilities.

YOUR ORDER OF PIANIST ACCESSORIES ON OUR WEBSITE / IN STORE


Before each shipment, the items are checked individually (quality control), before they are packed for transport.

We take special care in the packaging, packaging and shipping of each of our items.

Thus, we will select for you the most appropriate shipping method according to the volume, weight, delivery time and traceability of your order.

Packages are shipped in 48 working hours, after receipt of your payment and except in exceptional cases. The main shipping method is Colissimo followed, delivered without signature. At your request, a delivery against signature can be agreed; the additional cost remains at your expense. Depending on the shipping method chosen, we will provide you as soon as possible with a link to track the delivery of your package online.  

Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to group your purchases in a single order, in order to benefit from free or reduced fees

In order to contribute to the preservation of our environment and the reduction of waste, we are committed to a process of reusing intact packaging materials, as well as fillings, often made of non-recyclable plastics.