DELIVERY OF PIANOS & ORDERS VIA INTERNET INTERNET
Your orders in our expert hands!
TRANSPORTING YOUR UPRIGHT AND GRAND PIANO IN FRANCE and LUXEMBOURG
Our pianos are rigorously prepared in store, before any transport: our technicians carry out all the stages of technical preparation and tuning on each instrument. This phase requires several hours of passionate work (1/2 day minimum and up to several days when necessary), which are an integral part of our pre-sales service and allow you to appreciate the musicality of our pianos in store and at home.
We carry out the transport of your upright piano, grand piano or digital piano with our piano transport specialists.
Indeed, the transport of acoustic pianos - from 180kg to 900kg - is a profession of specialists ("Piano Carriers").
The experience of our teams, their technique and the handling equipment will guarantee that your piano will be transported in the best conditions. Transport on the ground floor, on the floors by stairs, by freight elevator, or in difficult access, we are committed to offering you the most appropriate professional solutions.
Your instrument is of high quality : it deserves to be handled by professionals who will preserve its integrity, as well as that of your interior. Your piano has value, you will gain by investing in quality transport!
In order to limit the impact of transport on the environment and to provide you with a solution with the best value for money, we mainly organise your delivery by geographical groupage.
CAUTION In case of transport by non-professionals : your instrument may lose its warranty, it may be irreparably damaged at the aesthetic and mechanical level and amateur transporters may be injured (back, hands and feet). To avoid this, at Pianos Schaeffer you will always find a suitable professional solution!
CAUTION Transporting your piano by a Pianoplan type machine can damage your stairs and floor. It is your responsibility to refuse this type of carriage. In addition to the weight of your piano (about 220 kg) there is also the weight of the machine (315 kg): have you checked that your floor is capable of supporting such loads perm2 ? In the event of damage, it will be difficult for insurance companies to pay for the damage. You have the right to refuse to let a "little tank" enter your living room!
INTERNATIONAL DELIVERY OF PIANOS (BELGIUM, GERMANY, UNITED KINGDOM, ITALY, SPAIN and ENTIRE EUROPEAN UNION)
When you choose a piano, on our website or in one of our stores, transport is provided by our experts in Luxembourg, France, Belgium, Germany and also beyond.
If necessary, your piano is stored in our specific, secure, temperature-controlled warehouses. In this way, we ensure that it is in transit in the best conditions, even if it takes several days.
Our transporters are among the best in their trade: transporting upright pianos and grand pianos!
In order to limit the impact of transport on the environment and to provide you with a solution with the best value for money, we organise your delivery by groupage according to the possibilities.
YOUR ORDER OF PIANIST ACCESSORIES ON OUR WEBSITE / IN STORE
Before each shipment, the items are individually checked (quality control), before they are packed for transport.
We take special care in the packaging, packaging and shipping of each of our items.
Thus, we will select the most appropriate shipping method for you according to the volume, weight, delivery time and traceability of your order.
Parcels are shipped within 48 working hours, after receipt of your payment and except in exceptional cases. The main shipping method is the tracked Colissimo, delivered without signature. At your request, a delivery against signature can be agreed; the additional cost remains at your expense. Depending on the shipping method chosen, we will provide you with a link as soon as possible to track the progress of your package online.
Shipping costs include packaging, handling, and postage. They can contain a fixed part and a variable part depending on the price or weight of your order. We advise you to combine your purchases into a single order, in order to benefit from free or reduced fees.
In order to contribute to the preservation of our environment and the reduction of waste, we are committed to the reuse of intact packaging materials, as well as fillings, often made of non-recyclable plastics.